Hard to beat their customer service, fast responses and very helpful through email, Phone support, and live help.
4 out of 5-star rating.
I always had a pleasant experience with this broker, customer service was top notch. Charles Schwab has a great platform, and they do have “hard to borrow stocks” you may be able to short sell but they’re not what you want if you want to short stocks frequently.
Charles Schwab offers two trading platforms, both available with no trade minimums or fees.
The web platform, StreetSmart.com, is ideal for beginners.
The company’s desktop platform, StreetSmart Edge, is the next step up. It’s available for Windows and as a cloud-based solution, accessible online.
StreetSmart Edge is designed for efficiency, with simple navigation and easy customization, but has many advanced features: The platform allows for multiple customized trading layouts, and advanced charting functionality allows investors to create multiple charts of the same stock. A “Balances Bar” gives you a quick overview of your account and buying power, and an account detail window allows you to dial down to your portfolio, orders and trade history. Through the platform’s Symbol Hub, you can quickly research a symbol, view streaming market data and news, and enter an order if desired.
Charles Schwab also offers Trade Source, an online feature where trading clients can monitor their portfolio and the markets, access research and view technical data. Trade Source features an intuitive trade ticket for stock, ETF and options orders that incorporates current market information.
Finally, the company’s mobile trading app pretty closely mirrors the capabilities of the web platform.